Security at Digiway
Bank-grade security is the foundation of everything we build. Here's how we protect your business, your customers, and every transaction on our platform.
How We Protect Your Data
Multiple layers of security work together to keep your money and information safe
End-to-End Encryption
All data in transit is protected with TLS 1.2+ encryption, and sensitive data at rest is encrypted using industry-standard AES-256.
Card Tokenisation
We never store raw card numbers or CVV. Card data is tokenised in line with RBI's card-on-file tokenisation guidelines and PCI DSS standards.
Strong Authentication
Two-factor authentication, granular role-based access control, and API key rotation protect every merchant account and integration.
Secure Infrastructure
Our systems run on hardened, access-controlled infrastructure with network segmentation, firewalls, and continuous vulnerability management.
24x7 Monitoring
Dedicated security operations monitor transactions and system activity around the clock to detect and respond to anomalies in real time.
Regular Security Testing
Periodic VAPT (vulnerability assessment and penetration testing) and code reviews are performed by independent security experts.
Certifications & Compliance
Our security practices are independently assessed and aligned with global and Indian regulatory standards
PCI DSS Level 1 Certified
The highest level of certification for organisations that store, process, or transmit cardholder data.
ISO 27001 Certified
Our information security management system follows the international ISO/IEC 27001 standard.
RBI Compliant
Our payment aggregation and payout services operate in accordance with RBI's Guidelines on Regulation of Payment Aggregators and Payment Gateways.
Continuous Audits
We undergo periodic internal and third-party security audits to ensure our controls remain effective as we scale.
Our Incident Response Process
If something goes wrong, here's how we act fast to protect you
Detect
Automated monitoring and anomaly detection systems flag suspicious activity in real time.
Contain
Our security team isolates affected systems or accounts to prevent further impact within minutes.
Investigate
A root-cause investigation is carried out to understand scope, impact, and remediation steps.
Notify & Resolve
Affected merchants and, where required, regulators are notified in line with our legal obligations, and fixes are deployed.
Found a Security Vulnerability?
We take security reports seriously. If you believe you've discovered a vulnerability in our Platform, please report it responsibly to security@digiwaypayment.com. Do not publicly disclose the issue until we've had a chance to investigate and address it.
Have Questions About Our Security?
Our security and compliance team is happy to walk you through our practices in more detail.