Whether you're scoping an integration, evaluating Digiway against another provider, or just want to chat about Indian payment infrastructure — our team is one click away.
Email Us
General queries
www.digiwaypayment.com
info@digiwaypayment.com
Most queries answered within 4 hours during Indian business hours.
Call Us
Mon – Sat · 9am – 7pm IST
01662433515
+91-8814041140
Sales calls and partnership inquiries — for technical support, please email or use Slack.
Headquarters
Visit by appointment
26C, Ram Vihar Amardeep Colony Kaimri Road, Hisar, India, 125001
Send Us a Message
Tell us a bit about what you're working on, and we'll route your message to the right person on our team. Real engineers and account managers — no auto-reply bots.
Skip the Form
Quick Routes forCommon Asks
If you know what you need, jump straight to the right team. Our quickest channels for sales, support, partnerships, and developer help.
Sales
Pricing questions, plan comparisons, enterprise quotes, or migrating from another payment gateway.
sales@digiway.com
Avg response: 2 hours · 9am–7pm IST
Support
Existing-merchant questions, transaction issues, refund queries, or anything related to your live account.
sales@digiway.com
Avg response: 4 hours · 24×7 NOC for Enterprise
Developer Help
Integration questions, API errors, webhook debugging — get direct help from our integration engineers in Slack.
Join Developer Slack
3,200+ developers · Real engineers respond
Partnerships
Integration partners, accelerator programs, banking partners, or co-marketing opportunities.
partners@digiway.com
Avg response: 1 business day
When We're Available
Real Humans,Real Hours
We don't believe in 30-minute auto-acknowledgements followed by 5-day silences. Each channel below shows the actual coverage window and the team that's monitoring it right now.
Live Transaction Routing
Last 60 seconds · ₹2,84,500 processed
Sales & Pricing
Mon–Sat · 9am – 7pm IST
Support (Email)
Mon–Fri · 9am – 9pm IST
Developer Slack
Mon–Fri · 10am – 7pm IST
Enterprise NOC
24×7 · 365 days
Enterprise NOC
Mon–Fri · 10am – 6pm IST
Ready to Build? Skip the Wait.
Sandbox keys instantly. Live keys within 24 hours. Your first transaction in production by tomorrow afternoon — no contact form needed.
